Privacy Policy

1. Information We Collect

We collect only the information necessary to operate and improve OpTrader. This may include:

• Email address (for account access, support, and service-related communications)
• Account credentials (stored securely using hashing and encryption where applicable)
• Subscription and billing status (via our payment processor)
• Basic usage data (such as pages viewed, feature usage, and timestamps)
• Technical data (IP address, browser type, device type) for security and diagnostics

2. How We Use Your Information

Your information is used for the following purposes:

• Providing access to OpTrader services and features
• Processing subscriptions and payments
• Sending essential service emails (such as access confirmations or billing notices)
• Improving platform performance, reliability, and security
• Responding to support requests and inquiries

We do not sell, rent, or trade your personal information.

3. Payments and Third-Party Processors

Payments are processed securely through third-party payment providers (such as Stripe). We do not store your full credit card details on our servers.

These providers process personal data in accordance with their own privacy policies and applicable laws.

4. Cookies and Local Storage

OpTrader may use cookies or local storage to:

• Maintain login sessions
• Remember preferences
• Improve site functionality and performance

You can control or disable cookies through your browser settings; however, some features may not function correctly as a result.

5. Data Retention

We retain personal information only as long as necessary to:

• Provide services you have requested
• Meet legal, accounting, or regulatory requirements
• Resolve disputes and enforce our agreements

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. No system is 100% secure, and you acknowledge this risk.

7. Third-Party Links and Services

OpTrader may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies.

8. International Users

OpTrader is operated from Canada. If you access the service from outside Canada, you acknowledge that your information may be transferred to and processed in Canada or other jurisdictions where our service providers operate.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data (subject to legal requirements)

To make a request, contact us using the details below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of OpTrader after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@optrader.ca.

Effective: January 2026